Refund policy

Return Policy

At Noelle & Co Jewels, your satisfaction is important to us. We stand behind the quality of our handcrafted jewelry and want you to feel confident in every purchase.

If you need to request a return, please review the conditions below to ensure eligibility:

• The item must be unworn, undamaged, and in its original packaging and condition.
• Return requests must be submitted within 30 days of the delivery date.
• Returns requested for personal reasons (such as change of mind or preference) and not due to a product defect or fulfillment error will require the customer to cover all return shipping costs.
• Custom or personalized jewelry pieces are not eligible for return unless they arrive damaged or defective.

To initiate a return, please contact our support team at:
support@noelleandcojewels.com

Our team will review your request and provide return instructions if the conditions above are met.

Refund Policy (30-Day Money-Back Guarantee)

We want you to love your Noelle & Co jewelry. If you are not fully satisfied, you may qualify for a refund under the following terms:

• Refund requests must be submitted within 30 days of the delivery date.
• Items must be returned unworn, undamaged, and in their original packaging.
• This guarantee is limited to one refund per customer and applies to one item per order only.
• Shipping fees are non-refundable.

Need Assistance?

If you have questions about returns, refunds, or your order, please contact us at:
support@noelleandcojewels.com

We aim to respond as quickly as possible and appreciate your patience as our community continues to grow.